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广西壮族自治区百色市百色学院,广西壮族自治区百色市,533000;
摘要:随着旅游活动越来越火热,游客对旅游服务质量的要求也日趋强烈。而旅游景区作为旅游业的核心竞争力, 其服务质量满意度直接影响着当地旅游的发展。本文将以贵州西江千户苗寨为例,从旅游体验的视角切入研究主题,结合服务质量和满意度分析当前西江千户苗寨存在的问题,并提出相应对策。
关键词:旅游体验;服务质量;满意度;西江千户苗寨
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